Rotman School of Management

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Emotionally Resilient Leadership and the Future of Work: Leading a Multigenerational Workforce

Develop a strategy for leading a multigenerational workforce with emotional intelligence and resilience.


Resilient leadership is developed as a strategy for thriving in a culture of disruption and change that enables all generations to reach their potential in the workplace.

In today's work environment leaders are expected to be resilient in the face of uncertainty and change. It is an environment where disruption – of industry, product, and process – is constant and unrelenting, where emotional intelligence and resiliency are essential amongst all levels of leadership for today and the future of work. One of the major disruptions for our current generation of leaders is, how do you lead a workforce that is made up of 40 percent millennials? This interactive one-day workshop presents a framework for leaders to develop and strengthen their emotional intelligence and integrate the Millennial experience in their recruitment, engagement and retention strategy.

Key Takeaways:

  • Recognize and understand the competencies of emotional intelligence and their impact on various stakeholders
  • Examine connections between the leadership framework and Millennial experience.
  • Evaluate current strategies used to recruit, engage and retain Millennials and develop their leadership capacity.
  • Developing specific strategies that can be integrated in the workplace to foster the development of emotional intelligence and resiliency.

Program Features:

  • Contextually relevant cases and scenarios.
  • Participants' knowledge and experience act as the foundations for all activities and discussions.
  • Social learning opportunities: participants will engage in dialogues and activities and learn from each other.
  • Facilitator will provide a safe space for experimentation and practice.
  • Practical suggestions, as opposed to instruction, to encourage knowledge transfer and applied learning in the participants' workplace. 

Who Should Attend

Executives and Managers who want to build emotional intelligence and resiliency and gain a stronger understanding of how to lead a multigenerational workforce in a time of disruption and change.

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Fee: $895 CAD + HST

Application Process

Before beginning the application process, please review the application policies. To apply, complete the online application form.

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Register NowEmotionally Resilient Leadership and the Future of Work:
Leading a Multigenerational Workforce

Participant Notification Process

If space is available and eligibility requirements are met, participants will receive a notice of admission within 10 days of receipt of a completed application and fee deposit.

Fee Reduction

Rotman Executive Program graduates or Rotman MBA / EMBA alumni are eligible for a discount equivalent to 10% of the program tuition. In addition, partner discounts are also offered for some programs. Where program applicants are eligible for more than one discount, only the greater discount will be applied towards the tuition fee. Discounts are not redeemable for cash.

*Participants will be responsible for their own travel, accommodation and incidental costs. Participants requiring accommodation during the program are eligible for preferred Rotman rates at select hotels. For more information contact an Executive Programs representative at

Dates and FeesMark Your Calendar

Date: June 15, 2017

Rotman School of Management, Toronto, Ontario, Canada

Fee: $895 CAD + HST

Questions?We’re here to help

Our Learning Advisors: Joanne and Giordano

Speak to Joanne and Giordano, our expert Learning Advisors about choosing the right program for you or your organization.

Tel: 416.978.8815

Customize this program

To customize this program, contact Matt Cass. For any other questions, reach out to a Learning Advisor.

Canada-Ontario Job Grant

Canada-Ontario Job Grant

The Canada-Ontario Job Grant reimburses employers two thirds of the training costs of their employees.

Click here to learn more.

Faculty and Instructors