Meet the Team
We draw on diverse backgrounds and skills to deliver great learning experiences. Our team has worked on projects and taught executives across a range of Fortune 500 companies, government institutions and leading non-profits.
Mark leads the Business Design initiative at Rotman. He is responsible for advancing the Business Design methodology and creating opportunities for students and industry to deepen their innovation skills. He has worked with organizations in the public and private sectors to enhance creative problem solving abilities and has taught around the world. His fellow collaborators include: P&G, Princess Margaret Hospital, GE, University of Toronto and the governments of Singapore and Ontario. Mark has written for Rotman Management magazine, Healthcare Quarterly, Quartz and The Globe and Mail. Mark has an MBA from Rotman School of Management and a chemical engineering degree from University of Waterloo.
Stewart S.W. Shum
Stewart helps proliferate design thinking education and practice in the MBA program. As a student and practitioner of Business Design, he applies his experience in business, technology and design to help operationalize applied learning initiatives and coach future practitioners in the design methodology. His curiosity and work experiences have led him around the world to work with small to multi-national Global 100 organizations in the design of memorable customer experiences across a broad range of industries. Stewart is a Chartered Professional Accountant (CPA), with a degree in industrial design from OCAD University.
Kenneth S. Corts
Ken is the Marcel Desautels Chair in Entrepreneurship, Professor of Business Economics, and Vice-Dean, Faculty & Research at the Rotman School of Management. He previously served as Associate Dean, Undergraduate, and Director of Rotman Commerce, the undergraduate commerce program offered jointly by the Rotman School and U of T’s Faculty of Arts and Science. Before joining the Rotman School, he was an Assistant Professor and then Associate Professor in the Competition and Strategy area at Harvard Business School.
Through his research and teaching, Professor Corts applies advances in industrial organization economics, game theory, and competitive strategy to a wide range of problems and industries. His work addresses topics in pricing, network economics, technology adoption, organizational economics, and competition policy. Ken provides oversight over the Rotman DesignWorks centre.
David is a Professor of Marketing and the Canadian National Chair of Strategic Marketing. David was previously at INSEAD and joined the Rotman School in 2008. His research is focused on understanding how the operation of markets is affected by the exchange of information between firms and customers, relationships within the distribution channel and the introduction of innovations to markets. He has also assumed the role of Chair of the Rotman DesignWorks Advisory Board with a view to maximizing the impact of Business Design at Rotman.
Brian is the Vice-Dean of Professional Programs; the Sandra Rotman Chair in Health Sector Strategy at the University of Toronto and The University Health Network (joint appointment Faculty of Medicine); Professor of Strategic Management at Rotman; and Executive Director for Collaborative For Health Sector Strategy. Brian conducts research and teaches in the areas of strategic change and implementation, health system integration and funding, governance, organizational strategy and leadership. Among his published work are articles in The Canadian Medical Association Journal, Health Policy, Healthcare Quarterly,Healthcare Papers, Healthcare Management Science, The Annals of Pharmacotherapy, Clinical Oncology, The Strategic Management Journal, Management Science, Administrative Science Quarterly Academy of Management Journal, Academy of Management Review, and The Harvard Business Review.
Mengze’s research is focused on incentives, specifically how people respond to incentives and how companies should design incentive programs. He has investigated a wide range of consumer incentive programs, including loyalty rewards, sweepstakes, group buying, discounts and direct mails, as well as incentives for sales agents such as commissions and sales contests. His work has covered such industries as airlines, wireless communications, gasoline retailing and mailing catalogs. Mengze is the faculty advisor for the Business Design major at Rotman.
Nouman is Senior Fellow at the Rotman School of Management. He possesses a broad range of professional, academic and research interests, with a specialized focus on enabling Emancipatory leadership practices within organizational life. He is also an expert in governance, and has taught thousands of directors in the national Rotman program on NFP Governance since its inception in 2007. He teaches leadership within the OMNIUM Global Executive MBA Program, Leading Social Innovation within the 2 and 3 Year program, and Leading across Differences within the Rotman Commerce Program.
Tim is a Professor of Strategic Management and Organizations at Rotman. He teaches courses in Strategic Management and Governance. Timothy’s research interests focuses on corporate governance, interorganizational cooperation and strategic alliances, social network analysis, and stakeholder and social issues management. His research has been published in Organization Science, Academy of Management Journal, and Administrative Science Quarterly and is the co-editor of the journal Strategic Organizations. Tim is also the Canadian National Academic Director of the Institute for Corporate Directors’ various Governance Programs, developing and overseeing governance training for over 3,000 directors in five Canadian cities. He is also the Director of the Clarkson Centre for Board Effectiveness.
Dilip is a Professor of Marketing and holds the Corus Chair in Communications Strategy. His research is in the area of behavioural economics and its applications to consumer wellbeing, marketing and policy. Dilop is the Co-Director of the Executive Center for Excellence in Social CRM and previously served as the Director of the University’s India Innovation Institute. . He works with ideas42 and serves as advisor to a number of welfare organizations. In 2016, he was appointed to the Privy Council Office in the Canadian Federal Government as a Senior Policy Advisor in its Innovation Hub in Ottawa.
Delaine Hampton is an Executive in Residence at Rotman. She was the former Director of Consumer and Market Knowledge at Procter & Gamble Global. She is a thought leader and innovator in the field of consumer research/market understanding with a strong presence and influence in the external Consumer Research Community. Delaine has added significantly to P&G’s past and future growth by translating new theory and science into practical business application tools used for product innovation and strategy development.
Jennifer is an Adjunct Professor and Managing Director of the Martin Prosperity Institute’s Knowledge Infrastructure project, which includes oversight of Rotman I-Think (K-12 integrative thinking and design thinking program). In her role, Jennifer leads educational and knowledge sector initiatives, including writing, designing curriculum and teaching for a variety of audiences.
Jennifer has created and led custom workshops with large public and private sector organizations in Canada, the United States, Europe, the Middle East, South Africa and Australia. She collaborates closely with MPI Academic Director Roger Martin on his writing, including The Design of Business: Why Design Thinking is the New Competitive Advantage (2009), and Playing to Win: How Strategy Really Works (with A.G. Lafley, 2013). She has published articles in the Globe and Mail, Businessweek, Strategy Magazine and Rotman Magazine, as well on online at Fortune.com and the Daily Beast.
Heather is an Adjunct Professor and co-founder of Rotman DesignWorks. She draws on her 25+ years of branding and marketing experience at Taxi Advertising and Proctor & Gamble to teach Business Design at Rotman. She also coaches students to deepen their learning and understanding of self. She is the author of Design Works: How to Tackle Your Toughest Innovation Challenges through Business Design.
Alexander Manu is a strategic innovation practitioner, international lecturer and author. For 20+ years Alexander has enabled global companies like Motorola, LEGO, Whirlpool, Nokia, Navteq and Unilever, to develop policies and strategies that address emerging issues. He lectures around the world on innovation, imagination, change agents and strategic foresight. Alexander teaches Strategic Foresight and Innovation and Pre-competitive Strategies at Rotman.
Roger is co-founder of DesignWorks, and served as former Dean of the Rotman School from 1998 to 2013. Roger research includes Integrative Thinking, Business Design and national competitiveness and prosperity. He speaks and advises around the world on a range of subjects related to his published work and ongoing research. In his current role, Roger is the Academic Director of the Martin Prosperity Institute with a research focus on democratic capitalism as well as the Premier’s Research Chair in Productivity and Competitiveness.
In 2013, Roger placed third on the Thinkers50 list, a biannual ranking of the most influential global business thinkers. In 2010, he was named one of the 27 most influential designers in the world by BusinessWeek. In 2005, BusinessWeek also named him one of seven global Innovation Gurus.