Rotman School of Management, University of Toronto

Main Content

Justin Ferrabee


Justin Ferrabee

Chief Operating Officer, Payments Canada


Justin Ferrabee is an experienced transformational leader having driven challenging, large scale change in dynamic, complex, multi-stakeholder environments across geographies and cultures. He is the chief operating officer at Payments Canada, a $65-million financial market infrastructure, clearing and settling $53-trillion annually.

Justin is a leading expert on large-scale organizational transformation with over 25 years of experience in the field, as both an executive and a consultant. He has worked with complex and sophisticated global companies (e.g. British Telecom, Unilever, Philips) and has been involved in many advanced and challenging public sector transformations, working across the political, executive and operational levels in federal, regional and municipal governments. Previously, Justin was the President and Managing Partner of TotemHill Consulting, an international management consulting firm focused exclusively on large-scale transformation projects. He also held vice-president and senior vice-president positions with CapGemini and Calian Technologies.

© Rotman School of ManagementAASCB