Crisis Prevention, Management and Communication
Lead your organization through a crisis with confidence and learn how to prevent future crises.
Every organization is vulnerable to crises which can be a risk to reputation and market share – both of which take years to build. The more complex your systems are the more likely a crisis will impact your systems and projects in unforeseen ways. Fortunately, you can learn to recognize the unexpected connections present in your projects that may lead to possible crises, uncover specific potential failures, and devise strategies to prevent them.
Rotman Executive Program faculty are known for their ability to translate the latest research into practical applications for the workplace, and to transmit skills to participants with the best teaching techniques. Industry leaders contribute to our programs to bring you the most up-to-date best practices and a wealth of real-world experience.
Dean, Rotman School of Management
Tiff Macklem served as senior deputy governor of the Bank of Canada, sharing responsibility with the governor and four deputy governors for monetary policy and the Bank’s role in promoting financial stability. In that role, he was also the Bank’s chief operating officer and a member of its board of directors, overseeing strategic planning and coordinating the Bank’s operations. Macklem has also played a leading role in efforts to ensure stable financial systems worldwide through the Financial Stability Board.
Lead in turbulent times.
Most teams aren’t equipped to handle the unexpected. With stress and under time pressure, it’s difficult to stay calm, diagnose a problem, and come up with solutions. This five-day intensive program will help you move from crisis management to crisis leadership. You will emerge more effective, thoughtful, and resilient, and with a skill set that can provide you with a strategic advantage over less well-prepared competitors.
View the daily schedule
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MONDAY
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TUESDAY
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WEDNESDAY
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THURSDAY
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FRIDAY
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- The Origin of Crises
- Crisis Communication
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- Decision Biases
- Wicked Problems
- Designing Resilient Systems
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- Organizational Boundaries
- Managing the Unexpected
- From Crisis Management to Crisis Leadership
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Take your crisis communication skills to the next level.
During a crisis, internal communication plays a key role. However, many people who end up in leadership have never had training for communicating in a crisis situation on the big stage. This program will help you develop an effective crisis communication style, response and presence that inspires trust internally and externally. Inspire trust, rebuild employee confidence and morale, and manage stakeholders, customers and the media during a critical moment.
Our expert faculty will guide you through everything you need to know so you can leave the program confident in your new skills. You will be able to better run meetings, get ahead of risks, and recognize the danger of big failures before they happen. Learn how to
- define and execute strategy
- effectively shift mindsets
- create organizational change
- leverage diversity to help prevent failure
The application process for this program is currently closed. If you would like to receive more information about the program or speak to our Learning Advisor, please fill in the form below.
Application Process
Before beginning the application process, please review the application policies. To apply, complete the online application form.
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Each application is reviewed by Rotman’s admissions committee to ensure participants have the appropriate academic and work experience.
Payment and Fee Reduction
Payment
Payments can be made online. Applicants will be redirected to a secure online payment website after completion of the application form. Deposits will be refunded to applicants not accepted to the program.
Fee Reduction
Rotman Executive Program graduates and Rotman alumni are eligible for a 25% discount on this program. Discounts cannot be combined but we will honour the greater discount amount towards the program fee. For more information on additional discounts, visit Rotmanexecutive.com/discounts. Discounts are not redeemable for cash.
*Participants will be responsible for their own travel, accommodation and incidental costs. Participants requiring accommodation during the program are eligible for preferred Rotman rates at select hotels. For more information contact an Executive Programs representative at executiveprograms@rotman.utoronto.ca.
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