Rotman School of Management, University of Toronto

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Program Themes

The growing interconnectedness among people and economies demands that professionals today demonstrate the critical skills that help them connect and thrive in diverse communities.

Participants develop a thorough understanding of the critical skills that are required to work across diverse cultural groups and to navigate the unwritten rules that govern each group. They learn the skills needed for professional confidence, organizational visibility and effective communication to build networks critical to their career success. Business Edge participants master the ability to present, negotiate, influence, and lead.  Program graduates emerge with a clear understanding of their personal brand and organizational value – and how to capitalize on both.

Advanced communication

How do I appropriately disagree with an idea proposed in a team meeting? How can I suggest an organizational change, make appropriate small talk, or deliver an engaging presentation? These are situations where stakes are high and nuance is everything.

In a knowledge economy, communication skills are paramount and go beyond understanding a language and its grammar. Effective communication is about using culturally appropriate language for handling specific business situations. Business Edge devotes extensive time to advanced communication in both classroom and coaching sessions. The sessions are designed to be interactive and participatory. They include various learning tools to enable participants to communicate effectively and efficiently in multicultural environments.

Intercultural skills and competencies

A command of intercultural skills is becoming crucial in today’s agile, evolving and multicultural workplace. Adapting to working-life in Ontario would be simple if there were one type of organizational or workplace culture, but there isn’t just one. A multitude of factors make every organization different.

Business Edge participants develop an in-depth understanding of their cultural values, interaction style and intercultural adaptability and how they affect their interactions in diverse teams. Participants learn to adapt their behaviours across cultures while staying authentic to their core values.

Leadership skills

Great leaders have high levels of emotional intelligence: they work well with others, take responsibility for their own actions, give constructive feedback and appreciate the same. They solve problems, influence others and drive change.

In Canada, leadership characteristics are expected of all employees – especially those who want to advance. Business Edge enables a recalibration of leadership skills for the Canadian market.

Career management

Managing your career is about thinking beyond securing a better job. It is about active and strategic career self-management on an ongoing basis. It is about being clear about goals.

Business Edge participants work with a dedicated career coach to develop a personalized career management plan. These plans help participants understand their value, clarify their goals, and transform their ideas into action.

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