Joseph Milner
Bio
Joseph Milner is a Professor of Operations Management and Vice-Dean, MBA Programs. He teaches courses on operations management, operations strategy, and service operations at the MBA and Executive MBA levels. His research interests include service operations modeling, revenue management and healthcare operations. His publications appear in Operations Research, Management Science, Manufacturing & Service Operations Management, and Production and Operations Management, and serves on their editorial boards.
Academic Positions
-
2015-Present
Professor, University of Toronto
-
2007-2015
Associate Professor, University of Toronto
-
2002-2007
Assistant Professor, University of Toronto
-
1995-2002
Assistant Professor, Washington University in St. Louis
Selected Publications - Papers
-
Clinical Trials and New Drug Development: Optimal Investment Policies and Applications
Panos Kouvelis, Joseph Milner, Zhili Tian
Manufacturing & Supply Operations Management, forthcoming.
2017
-
Inventory Management of Reusable Surgical Supplies
Adam Diamant, Joseph Milner, Fayez Quereshy, Bo Xu
Health Care Management Science, forthcoming
2017
-
Inventory Rationing for Multiple Class Demand under Continuous Review
Q. Ding, P. Kouvelis, J. Milner
Production and Operations Management, forthcoming
Issue:25 (8)
2016
Pages: 1344-1362
-
Liking and Following and the Newsvendor: Operations and Marketing Policies under Social Influence
M. Hu, J. Milner, J. Wu
Management Science
Issue:62 (3)
2015
Pages: 867-879
-
Patient and operational factors affecting wait times in a bariatric surgery program in Toronto: a retrospective cohort study.
A. Diamant, J. Milner, et al.
CMAJ
Issue:3 (3)
2015
Pages: E331
-
Analysis of Patient Attrition in a Publicly Funded Bariatric Surgery Program
Adam Diamant, Joseph Milner, Michelle Cleghorn, Sanjeev Sockalingam, Allan Okrainec, Timothy D Jackson, Fayez Quereshy
Journal of the American College of Surgeons
Issue: 219 (5)
2014
Pages: 1047-1055
-
Double-Sided Batch Queues with Abandonment: Modeling Crossing Networks
Philipp Afeche, Adam Diamant, Joseph Milner
Operations Research
Issue: 62 (5)
2014
Pages: 1179-201
-
Revenue Management Through End-of-Period Discounts in the Presence of Customer Learning
Joseph Milner and Anton Ovchinnikov
Production and Operations Management
Issue:21 (1)
2012
Pages: 69-84
-
Facility Location: A Robust Optimization Approach
Opher Baron, Joseph Milner and Hussein Naseraldin
Production and Operations Management
Issue: 20 (5)
2011
Pages: 772-785
-
Now Playing: DVD Purchasing for A Multi-Location Rental Firm
Opher Baron, Iman Hajizadeh, Joseph Milner
Manufacturing & Services Operations Management
Issue:13 (2)
2011
Pages: 209-226
-
Staffing to maximize profit for call centers with alternate service level agreement
Opher Baron, Joseph Milner
Operations Research
Issue:57(3)
2009
-
Service Level Agreements in Call Centers: Perils and Prescriptions
Joseph Milner, Tava Lennon Olsen
Management Science
Issue:54
2008
-
Spreadsheet Model Helps to Assign Medical Residents at the University of Vermont’s College of Medicine
Anton Ovchinnikov, Joseph Milner
Interfaces
Issue:38(4)
2008
-
Dynamic Pricing for Multiple Class Deterministic Demand Fulfillment
Qing Ding, Panos Kouvelis, Joseph Milner
IIE Transactions
Issue:39(11)
2007
-
Inventory, Speculation and Sourcing Strategies in the Presence of Online Exchanges
Joseph Milner and Panos Kouvelis
Manufacturing & Services Operations Management
Issue:9 (3)
2007
-
Dynamic Pricing through Discounts for Optimizing Multiple Class Demand Fulfillment
Qing Ding, Panos Kouvelis and Joseph Milner
Operations Research
Issue:54(1)
2006
Research and Teaching Interests
Service Operations Management,
Healthcare Operations Management,
Revenue Management in Supply and Service Chains
Honors and Awards
-
2010-2013
Excellence in Teaching, Rotman School of Management
-
1999, 2000, 2001
Reid Teaching Award, Washington University in St. Louis