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Kim Mason

Kim Mason

Kim Mason

Senior Vice President, Banking Operations & Service Support, RBC

Degrees:

MBA, Rotman School of Management, University of Toronto
Honours BA, University of Western Ontario

Bio

As a key member of RBC’s Canadian Banking Operations leadership team, Kim is responsible for maximizing the performance and productivity across our national Operations team comprised of close to 4000 employees. In this role, she is dedicated to increasing innovation, agility and efficiency in order to deliver an exceptional client and employee experience as RBC continues its journey to becoming a digitally enabled relationship bank.

Since joining RBC in 1986, Kim has held a wide variety of increasingly responsible regional and national office positions, including roles in Retail and Commercial Banking, Global Payments and Trade, and executive responsibilities in Contact Centres, Group Risk Management, and Retail Banking. Prior to assuming her current role in 2017, she was Regional President, Greater Toronto.

Kim completed her MBA in 2004 at Rotman School of Management, University of Toronto. Prior to her graduate studies, she received her Honours BA from the University of Western Ontario. She is also a graduate of Rotman’s “Judy Project” and the Directors Education Program of the Institute of Corporate Directors (ICD). During her career at RBC, Kim has been recognized as a Top 50 Atlantic CEO for 2012, 2013 and 2014, was named one of Canada’s Top 25 Women of Influence for 2013 by Women of Influence Magazine, and was most recently named one of WXN Canada's Top 100 Most Powerful Women for 2014.

A believer in community, Kim co-chaired the United Way of Metro Halifax’s 2012-13 campaign and served on the board of directors for Mount Saint Vincent University and the Greater Halifax Partnership. She has held both director and chair roles on hospital and health care boards for more than 15 years, and currently sits on the Women’s College Hospital Board. Kim is also a Director on the Toronto Financial Service Alliance, and a member of the International Women’s Forum, Young President’s Organization and the University of Western Ontario’s School for Advanced Studies in the Arts and Humanities Advisory Council.

Kim currently resides in Oakville, Ontario with her husband and three children.