The Excellence in Administration Program will give you the skills and tools you need to achieve and maintain superior administrative performance. In this highly interactive program, through simulations, role play and cases, you will learn effective decision-making, negotiation strategies and tactics, essentials of leadership presence and how to apply mindfulness techniques to develop awareness, improve performance and increase resilience.
- Mindfulness and Resilience:
Increase Resilience, improve performance and thrive at work. Learn how modern work culture and habits affect performance. Improve problem-solving, increase cognitive flexibility, self-awareness and emotional intelligence. Increase your resilience, improve performance and learn to thrive at work.
- Negotiating As A Leader
Learning how to help others overcome differences easily and get agreement is an essential leadership skill. Negotiate using five different strategies, prepare quickly and develop a strong range of negotiation skills and approaches.
- Leadership Presence
Leadership presence is the intangible quality that conveys authenticity, confidence and gravitas. In this session, we’ll explore how non-verbal communication, combined with listening and empathy, allows us to connect with others to both inspire and engage. We’ll spark ideas for you to convey presence and composure every time you communicate – leading to greater visibility in your organization.
This session will teach you how to improve your problem-solving and decision-making skills. We will focus on interpersonal and task skills through a structured exercise that will require you to set objectives, analyze alternative strategies and evaluate them, and finally, choose a solution that will best meet the objective. The debrief will focus on how decisions were made, who influenced the decisions, and your learning in this decision-making process.
Beatrix Dart >>
Executive Director, Initiative for Women in Business
Professor of Strategic Management, Faculty-at-Large
Delee Fromm >>
Lawyer and Psychologist Specializing in the Arenas of Negotiation, Leadership and Women's Advancement
Michele Milan >>
Instructor, Initiative for Women in Business
Sarah Neville >>
Director, Open Line Communications
Geeta Sheker >>
Director, Excellence in Administration
Director, Initiative for Women in Business
WHO SHOULD ATTEND
Candidates for the Excellence in Administration Program are Administrative Professionals Program/ Organizational Administrators and Coordinators, Clerical Supervisors, Executive Assistants with 3+ years of work experience in an administrative role. We look for participants who are committed to continuous learning and development, who strive to enhance their organizational value with a strategic focus.
Applications are currently being accepted.
Application Deadline: May 1, 2019.
Each application is reviewed by Rotman’s admissions committee to ensure suitability of participant.
If space is available and eligibility requirements are met, participants will receive a notice of admission within 10 days of receipt of their completed application and fee deposit.
- All Program materials and supplies
- Completion certificate
- Class-day meals (breakfast, lunch, and snacks)
*Program participants will be responsible for their own travel and accommodation costs.
Deposits are required at the time of application (refundable only to applicants not accepted to the program). The balance of the program fee is due 30 days after receipt of invoice or 30 days before program start date, whichever is first.
Rotman Initiative for Women in Business participants are eligible for a discount equivalent to 10% of the Program Fee.
Please review the full version of our APPLICATION POLICIES >> for cancellation information.
TAX INFORMATION – EMPLOYMENT-RELATED TRAINING
If the program is employment-related training, Rotman must receive a letter from the employer confirming that the Program constitutes such training within the meaning of Canada Revenue Agency Interpretation Bulleting IT-470R. Generally, the Bulletin states that where the training is taken for the benefit of the employer, there is no taxable benefit to the employee.
If the tuition fee is paid by the employer, it is the employer’s responsibility to determine whether or not the fees paid on behalf of the individual is a taxable benefit and should be included on his/her T4 slip.
TAX INFORMATION – NON-EMPLOYMENT-RELATED TRAINING
If an employer has not sanctioned that the Program is being taken for employment reasons, any discounts are taxable benefits to the individual participant and should be included on the individual’s tax return.