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Operations and Supply Chain Management

Creating value through effective processes

Become a leader at the centre of service and manufacturing organizations: measuring, predicting, modeling, and improving processes, understanding trade-offs and optimization.


All Operations and Supply Chain Management courses provide both theory and application so that you can take your skills directly from the classroom to the workplace.

Topics covered

Three courses teach strategic approaches to processes and supply chains: 

  • Operations Management Strategy: develops students’ ability to recognize and analyze a firm’s process-related challenges and develop operations strategies to further its goals. 
  • Supply Chain Management: teaches how firms organize and operate their supply chains to provide a source of competitive advantage. 
  • Service Operations: trains students in the particular challenges of service firms, in organizing their work and improving their practices.

Three courses are designed to develop your skills in acquiring and using data: 

  • Data and Information Management: provides the hands-on skills (including Python and SQL training) to acquire and organize data. 
  • Management Analytics: will further your ability to develop predictive models from data to support decision making. 
  • Modeling and Optimizing for Decision Making: teaches how to structure, analyze and solve business decisions that involve uncertainty and risk.

Two courses provide you opportunity to acquire and apply particular toolsets: 

  • Quality Management: provides students with the foundational elements of the Lean Six Sigma approach and an opportunity apply the learning in a business setting. 

  • Game Theory and Applications to Management: offers an introduction to the methods and results of modern game theory and the practical applications of these tools.

"Postal systems will need to evolve to survive. While Canada has simply talked about postal banking, most of the rest of the world has been doing it."

Opher Baron, Rotman professor of operations management, in an online article

Courses that support studies in Operations and Supply Chain Management

It is recommended that students choose electives that are broadly relevant to Operations and Supply Chain Management from the following courses:

  • Operations Management Strategy
  • Supply Chain Management
  • Service Operations
  • Data and Information Management 
  • Management Analytics
  • Modeling and Optimizing for Decision Making
  • Quality Management
  • Game Theory and Applications to Management 
  • Managing Talent for Global Operations      

For detailed information on each elective course, please see our MBA electives guide.

Career paths for Operations and Supply Chain Management

Develop the skills required to be an effective operations consultant across all sectors or to take a leadership role in an organization’s operations or supply chain. This learning pathway develops the skills you'll need to be an effective operations consultant across all sectors or to take a leadership role in an organization’s operations or supply chain. 

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