Main Content

Process and Supply Chain Management

Creating Value Through Processes

Effective processes and supply chains lie at the heart of value creation. The major teaches the skills you need to be a leader at the centre of service and manufacturing organizations. You will learn skills in measuring, predicting, modeling, and improving processes. You will learn skills in making trade-offs and optimizing. And you will learn skills in leadership.

Topics Covered

All courses provide both theory and application so that students can take their skills directly from the classroom to the workplace.


Three courses in the major teach strategic approaches to processes and supply chains: Operations Management Strategy develops students’ ability to recognize and analyze a firm’s process-related challenges and develop operations strategies to further its goals. Supply Chain Management teaches how firms organize and operate their supply chains to provide a source of competitive advantage. Service Operations trains students in the particular challenges of service firms, in organizing their work and improving their practices.


Three courses are designed to develop your skills in acquiring and using data. Data and Information Management provides the hands-on skills (including Python and SQL training) to acquire and organize data. Management Analytics will further your ability to develop predictive models from data to support decision making. Modeling and Optimizing for Decision Making teaches how to structure, analyze and solve business decisions that involve uncertainty and risk.


Two courses provide opportunity to acquire and apply particular toolsets. Quality Management provides students with the foundational elements of the Lean Six Sigma approach and an opportunity apply the learning in a business setting. Game Theory and Applications to Management offers an introduction to the methods and results of modern game theory and the practical applications of these tools.

"Postal systems will need to evolve to survive. While Canada has simply talked about postal banking, most of the rest of the world has been doing it."

Opher Baron, Rotman professor of operations management, in an online article

Requirements to Complete

You must successfully complete 3 of the following core courses:

Core Courses

RSM 2401


RSM 2405

RSM 2406

Data and Information Management for Business Analytics (Term 4. 1st year elective)

Supply Chain Management

Operations Management Strategy

RSM 2407

Services Operations Management

RSM 2408

Modeling and Optimization for Decision Making

RSM 2409

Management Analytics

RSM 2417

Quality Management with Lean Six Sigma

RSM 2125

Game Theory and Applications for Management

It is also recommended that students in this major consider other courses from the following selection:


RSM 2612

Managing Talent for Global Operations

MIE 561

Healthcare Systems (in Faculty of Applied Science and Engineering)

* Experimental Course

Career Paths for Process and Supply Chain

This emphasis develops the skills required to be an effective operations consultant across all sectors or to take a leadership role in an organization’s operations or supply chain.

Flexible Internship Program

The Rotman Full-Time MBA Program provides a unique opportunity for students to integrate and apply management knowledge gained within the program through a 4-month internship. Students are required to complete the course “Applied Management: Placement” in conjunction with a work placement which may be done in the Summer, Fall or Winter terms. Depending on their academic area of concentration/major and career objectives, students will be guided on the best work term option to secure a placement with an employer. Throughout their work placement, students will benefit from enhanced communication with their host employers, tracking of project deliverables and feedback from faculty supervisors.

Back to previous page

Explore other career directions
Learn more »