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Distribution Disruption: How to Build a Better Supply Chain after COVID-19

Friday, May 15, 12 pm-1 pm EDT

Prof. Walid Hejazi welcomes operations management Professors Opher Baron and Dmitry Krass to break down how the pandemic exposed the loss of supply chain resiliency across industries, and how your organization can improve its agility to prepare for future crises. As creators of the platform, they’ll explore how developing transparency can improve the supply chain flow and prevent the bullwhip effect. Rotman alumna Gavinder Bhatia, Vice President and General Manager – Cakes & Pies, Weston Foods, will join to share her first-hand experience of the unprecedented effects of the pandemic and frantic consumer behaviour on the grocery industry, and how her organization has responded.

Last week we began our focus on the impact of COVID-19 on supply chains, and this week we continue. If you missed that related discussion on the global trade impact of COVID-19, you can catch up here.


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About the presenters

Opher Baron is a Distinguished Professor of Operations Management and the area coordinator for Operations Management and Statistics at the Rotman School of Management. His research interests include queueing, applied probability, business analytics, service operations, inventory planning, and revenue management. Baron's work is published in leading journals and he has won several research and teaching awards and grants, including the 1000 Talents Plan Scholar from the Shanghai Municipal Government. He is an active guest speaker in the operations research and operations management community and serves on the editorial boards of several industry journals.

Dmitry Krass is a Professor of Operations Management and Statistics, Academic Director, MMA Program at Rotman and the Sydney C. Cooper Chair in Business and Technology. He consults extensively in the areas of Predictive Analytics, Optimization of Marketing Communications and Operational Effectiveness. His research and teaching interests include facility location models, transportation, reliability and inventory location modeling and humanitarian logistics. He is also interested in environmental modeling, including regulation of pollution fines, marketing mix management and optimization, and predictive/ prescriptive analytics using “big data” and other tools in business decision making.

Gavinder Bhatia, (EMBA ‘15), Vice President & General Manager, Cakes & Pies at Weston Foods. Gavinder is a cross-functional leader with over eighteen years of experience in the consumer packaged goods (CPG) industry working at companies such as Estee Lauder, Kraft and now Weston Foods where she leads the North American Cake & Pie Categories. In 2019, she was named in the Top 100 Influential Women in Canadian Supply Chain from the SCMA.

Walid Hejazi is an Associate Professor of Economic Analysis and Policy at the Rotman School of Management. He has researched, advised, and testified extensively on global competitiveness, and is currently working on a series of studies which shed light on the competitiveness and productivity of Canadian firms.

More from this webinar series →

More from this webinar series

Managing Uncertainty: Adapting to and learning from the COVID-19 crisis

Watch past or see upcoming webinars →