Intercultural Skills Lab
The Intercultural Skills Lab is a platform and resource grounded in the latest
research and real-world experience.
Here, employees at all levels can develop the self-awareness, adaptability and
communication skills and competencies demanded by an increasingly globalized
workforce. Our programs and tools offer you and your team—your whole
team—strategies and insights into how these essential global skills can
be explored and integrated.
What we offer:
Programs for Individuals
Business Edge is a career advancement program for internationally educated
professionals to explore and navigate cultural values, interaction styles
and intercultural agility. This transformative program positions you to
leverage your international experience and achieve your full potential in
Canada. We deliver this program both in-person and virtually.
Programs for Organizations
The new business landscape is global, and the push to drive innovation
requires teams that are not just culturally diverse, but cognitively
diverse and interculturally fluent. Interculturally agile organizations
can bring together the diverse cultures within, to create an environment
that secures inclusive and sustainable futures for everyone. The
Intercultural Skills Lab is a trusted partner to organizations seeking to
establish an inclusive organizational culture and develop interculturally
agile teams at every level.
New Program! Navigating Intercultural Complexities for Middle Managers
This program is designed to equip managers to deepen their awareness and
become part of the solution in building culturally inclusive teams.Learn more!→
New! MAPLE BETA Release 2.1
The MAPLE BETA Release 2 .1 is a gamified cultural assessment tool that
examines the cultural values that influence your behaviour in the
workplace. Meerus our chat bot creates your cultural profile along 8
dimensions of culture and communication style.
Try it now→
Podcast: Enhancing Intercultural Understanding at Work
Sabina Michael, Associate Director, Intercultural Skills Lab, speaks
with Dr. Yilmaz Dinc, Research and Evaluation Manager, TRIEC (Toronto
Region Immigrant Employment Council). Sabina explains how cultural
backgrounds play a major role in shaping immigrant
professionals’ approach towards their work and their careers and
gives advice for managers who manage diverse teams.
Intercultural Agility Guide
ISL’s Intercultural Agility Guide contains training and
resources for better cultural fluency. Drawing on
Touchstone’s 360° Competency Framework
for Intercultural Communication, this Guide will raise awareness and
develop the skills for an intercultural approach to communication.