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A Toolkit for Leaders (Fall 2020)

Leaders are confronting the most challenging questions of their careers: How can we keep employees and customers safe? How is COVID-19 shifting consumer and commercial behaviour? And what will the new normal look like? In this issue of Rotman Management, we look at the mindsets, strategies, and other tools that will be particularly valuable as we adjust to the economic and societal fallout from the global pandemic.


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Editor's Letter

AS THIS ISSUE HITS THE PRESS, leaders are confronting some of the most challenging questions of their careers: How can we keep our employees and customers safe? How is COVID-19 shifting....

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Feature Articles

Feature articles from Rotman Management can be purchased individually as PDF documents. Click on any title to proceed to the purchase page at hbr.org.

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(FREE) The Future is Not What it Used to Be
by Kevin Sneader and Shubham Singhal

The coronavirus crisis is a world-changing event. Leaders must consider seven elements as they plan for ‘the next normal.’

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(FREE) A Leader's Guide to Safely Reopening the Workplace
by Ajay Agrawal, Joshua Gans, Avi Goldfarb and Mara Lederman

Until there is a treatment or vaccine for COVID-19, public health will depend heavily on decisions by business leaders. Technology and systematic thinking can help.

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(FREE) Cross-Silo Leadership: A Powerful Path to Innovation
by Tiziana Casciaro, Amy C. Edmondson and Sujin Jang

To achieve the innovation the world sorely needs, organizations need to get people working together across boundaries.

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(FREE) Four Critical Skills for Tomorrow's Innovation Workforce 
by Tucker J. Marion, Sebastian K. Fixson and Greg Brown

The young digerati who will lead innovation going forward need to develop business awareness, an entrepreneurial attitude, bottom-line focus and ethical intelligence.

Article Thumbnail (FREE) How Diversity Defeats Groupthink
by Khalil Smith

Human beings enjoy cohesion so much that we are often afraid to say anything to disturb it. Diversity can help.

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No Going Back: Challenges and Opportunities After COVID-19
by Anita M. McGahan and Jason Sukhram

Moving forward will depend on the recognition that there is no going back to old ways of doing things.

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Thought Leader Interview: Rosabeth Moss Kanter
by Karen Christensen

One of the most influential management thinkers of our time shares key insights from her latest book.

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Leadership Forum: Reimagining the Future 
compiled by Karen Christensen

In the midst of the global pandemic, the Outthinker Strategy Network and Thinkers50 assembled some of the world’s foremost management thinkers (virtually) to share their thoughts on leading in times of unprecedented uncertainty. Following are some highlights.

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Rallying Innovation in the Age of COVID-19
by Joshua Gans 

One key lesson from the global pandemic crisis is that funding for medical research is woefully inadequate. We must do better.

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The Roots of Corporate Social Irresponsibility
by Maria Rotundo

Unrealistic performance expectations, a pressure-cooker culture and stress are just some of the factors that lead to irresponsible workplace behaviour.

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A Leadership Mindset for Uncertain Times
by Scott D. Anthony and David S. Duncan 

Leaders are facing unprecedented uncertainty. But history clearly shows that no matter how stark the crisis, there are always opportunities to innovate and grow.

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How Task Division Can Build A Stronger Health System
by Will Mitchell and Kevin Schulman 

Organizations throughout the health system must systematically split up the burden of response in order to deal effectively with immediate needs — as well as those lurking around the corner.

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An Agenda for Business Leaders
by Roger L. Martin

The outsized success of a few outlier companies points to four steps that every business can take to contribute positively to the future of democratic capitalism.

 


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